AI Return Policy Drafter

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About this tool

A plain-English returns and refunds policy covering the questions customers actually ask.

A missing returns policy costs sales before it ever costs a refund. People check for one before they order, and an ambiguous policy generates more support messages than a strict one.

Describe what you sell and pick your return window. The draft covers the six things customers look for: how long they have, what condition the item must be in, who pays return shipping, how the refund is issued, how long it takes, and what cannot be returned at all. Anything you must supply comes back in brackets. It closes by noting that the policy does not override statutory consumer rights and that a lawyer should look at it — genuinely worth doing, since consumer protection rules differ sharply between countries and generally beat whatever your page says.

How to use

  1. Describe what your store sells, choose your return window, and add any conditions of your own
  2. Press Generate and give it a few seconds.
  3. Copy what you need, or generate again for a different take — every run is fresh.

Frequently asked questions

Treat it as a solid first draft, not legal advice. Consumer law varies by country and often grants rights that override what a store policy says. Have someone qualified review it before you publish.

The option exists and the draft will reflect it, but in many jurisdictions a blanket no-returns policy is unenforceable for online sales. The draft flags this; check your local rules before relying on it.

Fourteen to thirty days is typical for online retail and is often a legal minimum. Seven days is short enough that some buyers will hesitate. Longer windows reliably increase conversion more than they increase returns.

No. Your input is sent to the AI provider this site is configured to use purely to generate your result, and is not stored here afterwards. There is no account for it to be attached to. Even so, keep passwords, financial details and other people's private information out of it.

The site owner selects one model that powers every tool here, so there is nothing for you to configure. Describe what you need, press Generate, and read the result before you use it.