AI Comment Reply Assistant
About this tool
Three on-brand replies to any comment or review — including the ones written in anger.
The reply is not really for the person who complained. It is for the several hundred people who will read the exchange while deciding whether to order from you. That is what makes replying while annoyed so expensive.
Paste the comment and get three options in your brand voice. They stay short, because everyone is reading. They never argue and never blame the customer. And they will not promise a refund, a discount or a delivery date you did not authorise — a common and costly failure when people let AI answer customers unsupervised. Genuine disputes get moved to a private channel, which is where they belong.
How to use
- Paste the comment exactly as written, say what kind of comment it is, and choose your brand voice
- Press Generate and give it a few seconds.
- Copy what you need, or generate again for a different take — every run is fresh.
Frequently asked questions
No. It never commits to compensation, delivery dates or policy exceptions, because it has no way to know what you can honour. It acknowledges the problem and moves the specifics to a private channel.
Reply once, calmly, for the audience rather than the reviewer — correct any factual error without arguing, and offer to sort it out privately. A defensive public reply does more damage than the review did.
Tone is judgement, and only you know the history with this customer. Three lets you pick the register that fits rather than sending the first thing produced.
No. Your input is sent to the AI provider this site is configured to use purely to generate your result, and is not stored here afterwards. There is no account for it to be attached to. Even so, keep passwords, financial details and other people's private information out of it.
The site owner selects one model that powers every tool here, so there is nothing for you to configure. Describe what you need, press Generate, and read the result before you use it.